Battle Borne BBQ is looking for a Crew Member for the front of house functionality of the restaurant. The Front of House staff is responsible for providing excellent guest services and working a variety of customer experience positions. A successful candidate will be outgoing, communicate well with others, and ensure that guests are provided with an exceptional experience with the goal of creating repeat business.

Responsibilities

• Performs functions of a cashier by operating a point of sale system to take orders and process payments, including the ability to count correct change.
• Ensures completion and accuracy of order before delivery to the customer's table after preparation.
• Knowledgeable about the Battle Borne BBQ menu items.
• Replenishes items needed for service, such as trays, napkins, utensils, etc.
• Ensure product availability and customer impression of the beverage station.
• Anticipates needs and assists with side menu preparation as needed.
• Responsible for cleaning tables and resetting them for new seating; ensuring tables are set in accordance with company standards and guests achieving a pleasurable dining experience.
• Clears dishes from tables.
• Assists other team members with maintenance (side work, opening/closing duties) as necessary.
• Assists in maintaining cleanliness of the restaurant/property including disposal of trash and debris from outside parking lots, cleaning windows and other general cleaning requirements assigned by management.

Qualifications

• Ability to anticipate needs of the customer and proactively work to meet those needs.
• Able to work variable shifts, weekends, and holidays.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Friendly and positive attitude with great communication and listening skills. Smile!
• Attend shifts according to schedule and in proper uniform.
• Treat all team members and guests with respect, dignity, integrity, and sensitivity.
• Provides a safe work environment by complying with safety rules and reporting potential hazards.
• Be able to reach, bend, squat, stoop, shake, carry, push and lift items throughout the shift.
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers.
• Frequently stoops to pick up supplies and trash.
• Ability to work standing and walk for 8 hours or more per day.